Coupon excludes instant bonus items, hot deal items, and gift certificates.
VIP Rewards Program FAQ
Answer:
1 VIP point is earned for each $1 spent on items after discounts and coupons. VIP points are not earned for gift certificates, shipping charges, restocking fees, packaging fees, shipping insurance, drilling protection, true fit, double warranty, platinum protection, sales tax, other fees and charges, and items excluded due to a promotion. Other exclusions may apply. Periodically other opportunities to earn VIP points may be provided.
Answer:
When an item is returned, the VIP points for that item are deducted from your total.
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VIP points do not expire!
Answer:
VIP rewards typically last for 90 days from the date they are awarded. Promotional VIP rewards may be given with different expirations. You can see what rewards are available and when they expire on the my account page.
Answer:
VIP points for products purchased are typically earned 30 days after the item has been delivered. This period may be extended during certain parts of the year.
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VIP points can only be earned for purchases that were made after you became a Bowling.Com Rewards member.
Answer:
You can become a member by opting in to the program during the account creation process. For existing customers, you can go to your account info page to opt-in to the program or opt-in just before placing an order while logged into your Bowling.com account.
Answer:
When you reach 200 VIP points your points will be redeemed for a $5 VIP reward. To use your rewards, simply log into your customer account during checkout and you will be asked if you want to use your reward on the review page. Rewards cannot be redeemed for gift certificates or certain other merchandise and are not redeemable for cash. Other exclusions may apply.
Answer:
If your returned item was paid for with VIP reward, the VIP reward(s) used (minus any fees) will be returned to your account and will be valid for 2 months.
Answer:
No, VIP points and rewards are not transferable and are only for use by individual members for that member's personal benefit.
Answer:
Members must have a Bowling.Com customer account and a valid email address to join.
